Privacy Policy

Who we are

Mold Science Technologies ("MoldScience", "we", "us") manufactures and supplies professional mold remediation products. This policy explains what personal information we collect through this website, why we collect it, and what you can ask us to do with it.

Questions about this policy, or requests about your information, can be sent to info@moldsciencetechnologies.com or by phone at (888) 770-3130.

What we collect

We only collect what you choose to give us, plus basic aggregate traffic data.

• Information you submit in a form. Our contact form collects your first and last name, email address, and optionally your phone number, company and the subject and content of your message. Our Profit Building App request form collects your name and phone number.
• Website analytics. We use privacy-focused, cookie-free analytics to count page views and understand which pages are useful. It does not use cookies, does not build a profile of you, and does not track you across other websites. IP addresses are not stored in a form that identifies you.
• Server logs. Our hosting provider keeps standard technical logs (such as request times and error records) for security and reliability.

We do not collect payment information through this website, and we do not knowingly collect information from anyone under the age of 18.

Why we use it

• To answer your enquiry and provide the information, quote or documentation you asked for.
• To send you the Profit Building App and related material you requested.
• To follow up about products and services relevant to your enquiry. You can ask us to stop at any time.
• To keep the website secure, working and improving.

We do not sell your personal information. We do not rent or trade it. We do not use it for automated decision-making.

Who we share it with

We share information only with service providers who help us operate this website, and only to the extent they need it:

• Hosting and analytics — our website host serves this site and provides the aggregate analytics described above.
• Email delivery — a transactional email provider delivers form submissions to our inbox.

We may also disclose information where we are legally required to, or where necessary to protect our rights, safety or property.

Where your information is held

Our service providers may store or process information on servers located outside your province, state or country, including in the United States. Where that happens, the information may be subject to the laws of those jurisdictions, including lawful access requests by courts or authorities there.

How long we keep it

We keep enquiry and form information for as long as needed to respond and to maintain a record of our dealings with you, and then only as long as required for legitimate business or legal purposes. You can ask us to delete it sooner.

Your choices and rights

Subject to applicable law, you can ask us to:

• confirm what personal information we hold about you and give you access to it;
• correct information that is inaccurate or incomplete;
• delete information we no longer need to keep;
• stop sending you marketing communications;
• withdraw a consent you previously gave, where consent is the basis we rely on.

Write to info@moldsciencetechnologies.com and we will respond within the timeframe required by law. If you are not satisfied with our response, you may contact your local privacy regulator.

Security

We use reasonable administrative and technical safeguards appropriate to the sensitivity of the information. No method of transmission over the internet is completely secure, so please do not send us sensitive personal information through the website forms.

Changes to this policy

We may update this policy from time to time. The revised version takes effect when posted on this page, and the date below will change.

Last updated: 30 July 2026. This policy is currently published in English; contact us if you need it in French or Spanish.